Test Sofi 2

• AI as a core capability: Global trend reports (Deloitte, Capgemini, VASS) highlight AI and advanced analytics as central to service redesign, automation of back-office work and predictive policy.
• But also a governance problem
EU “tech sovereignty” strategies and AI-policy debates stress human oversight, explainability and risk-management – especially in high-risk uses like welfare, policing or migration.